1) Who we are
Texode Ltd (“Texode”, “we”, “us”) provides payment agency and payment operations services. This policy applies to our website and business communications.
2) What data we may collect
Depending on how you interact with us, we may process:
- Contact data (name, business email, phone).
- Business data (company name, role, jurisdiction, onboarding details you provide).
- Communication data (emails and messages exchanged with us).
- Technical data (basic logs such as IP address, device/browser information, and timestamps for security/availability).
3) Why we process data (purposes)
- To respond to enquiries and manage business relationships.
- To support onboarding, due diligence, and compliance-related communications (where applicable).
- To maintain security, prevent abuse, and ensure service availability.
- To keep internal records and meet legal/contractual obligations.
4) Legal bases (high level)
- Legitimate interests (e.g., responding to enquiries, security logging).
- Contract / pre-contract steps (e.g., onboarding and service discussions).
- Legal obligations (where a law requires retention or disclosure).
- Consent (only where required for specific optional processing).
5) Sharing and disclosures
We do not sell personal data. We may share data with service providers (e.g., email hosting), professional advisors, and competent authorities where required by law. Sharing is limited to what is necessary.
6) International transfers
If data is transferred internationally, we apply appropriate safeguards where required (e.g., contractual protections).
7) Retention
We keep data only as long as necessary for the purposes above, and longer where required by law or to establish/defend legal claims.
8) Your rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing.
- Request portability of data (where applicable).
- Withdraw consent (where processing relies on consent).
9) Cookies
Our website may use essential technical features to function. If we use analytics or non-essential cookies in the future, we will update this policy and, where required, request consent.
10) Changes
We may update this policy from time to time. The latest version will be posted on this page.