Services
Modular services you can use independently or as an end-to-end operating layer with your PSP partners.
Transaction facilitation support
Operational coordination for deposits, withdrawals, refunds, and payment method routing via approved PSP partners.
Reconciliation & statements
Settlement statements, daily/weekly reporting, and evidence-ready reconciliation for finance and compliance review.
Compliance workflows
AML/KYC escalation workflows, screening coordination, and information request handling aligned with partner requirements.
Chargeback & dispute operations
Operational support for disputes, evidence collection, representment packs, and control improvements.
Operational SLA & monitoring
Structured operational response for payment incidents, monitoring checkpoints, and partner escalation paths.
Vendor onboarding support
Documentation coordination for PSP onboarding, due diligence packages, and audit readiness.
How it works
A simple operating model with clear responsibilities, reporting, and settlement mechanics.
Define scope & funds flow
Confirm services, payment methods, settlement cadence, and reporting format required by partners.
Integrate & validate
Align operational steps for deposits/withdrawals, wallet handling, refund rules, and escalation channels.
Operate & reconcile
Daily monitoring checkpoints, transaction reconciliation, and statement delivery to stakeholders.
Support compliance reviews
Evidence packages, dispute operations, and structured recordkeeping for PSP and audit requirements.
Compliance posture
Texode supports compliance-aligned operations and information handling consistent with contractual obligations and applicable law.
AML / KYC escalation
Structured workflows to request and relay KYC/KYB/SoW evidence as required by PSPs and banking partners.
Sanctions & screening coordination
Support for screening and partner escalations; clear hold/release handling subject to provider rules and law.
Recordkeeping & audit readiness
Evidence-ready reporting, reconciliation logs, and structured retention aligned with partner requirements.
Disclaimer: This page is informational and does not constitute legal or regulatory advice.
FAQ
Common questions PSPs, banks, and partners ask during onboarding.
Is Texode Ltd a bank or a regulated PSP?
Texode Ltd provides payment agency and payment operations services. Where required, services are delivered in coordination with regulated PSPs and financial institutions.
What does “payment agent” mean in practice?
It typically means operational facilitation of payment flows and settlement reporting on behalf of a principal, including reconciliation and partner escalations, under a written agreement.
Do you support chargeback/dispute operations?
Yes - Texode can support evidence collection, representment coordination, and operational controls to reduce dispute rates.
Can Texode provide statements and reconciliation reports?
Yes - statement formats and cadence are aligned with partner and principal requirements (daily/weekly/monthly).
Contact
For compliance and partnership enquiries, use the channels below.
Get in touch
Email is the preferred channel for onboarding and compliance communication. Please include your company name, jurisdiction, and a short description of the required services.
Documents
Corporate documents and supporting policies can be provided upon request during onboarding and due diligence.
Company details
Disclaimer
Texode acts as a payment agent on behalf of its principals under written agreements; gaming operators remain responsible for player account management and licensing obligations.
This page is informational and does not constitute legal or regulatory advice.